Shipping & Returns
At TTM Authentic, we aim to keep the experience simple, clear, and reliable.
Order Processing
Orders are typically processed within 1–4 business days. Processing times may vary depending on the item and order volume.
Once your order has been processed and shipped, you’ll receive tracking information by email.
Shipping
Shipping times vary based on destination and the items in your order. Delivery estimates shown at checkout are the best reference for your order.
Please make sure your shipping information is entered correctly at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Returns & Exchanges
Because each item is made specifically for your order, we do not generally accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
We encourage you to review product details and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@ttmauthentic.com.
Include your order number and clear photos of the issue so we can review it and help resolve it as quickly as possible.
Contact
For any shipping or order-related questions, contact us at hello@ttmauthentic.com