FAQ
Orders & Processing
How long does it take to process my order?
Orders are typically processed within 1–4 business days, depending on the item.
Can I change or cancel my order?
If you need to make a change or cancel your order, contact us as soon as possible. Once an order enters production, we may not be able to make updates.
Shipping
How long does shipping take?
Shipping times vary based on your location and the item ordered. Once your order has been processed, shipping details and tracking will be provided by email.
Will I receive tracking information?
Yes. You’ll receive tracking information by email once your order has shipped.
Do you ship internationally?
Shipping availability depends on the destination and the items in your order. Available shipping options will appear at checkout.
Returns & Exchanges
Do you accept returns or exchanges?
Because each item is made specifically for your order, we do not generally accept returns or exchanges for sizing or buyer’s remorse.
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll make it right.
Sizing & Product Info
How do your items fit?
Fit can vary by product, so we recommend reviewing the size chart on each product page before ordering.
How do I care for my item?
Care instructions are listed on each product page. Following them will help preserve the fit, feel, and print quality of your item.
General
What does TTM Authentic stand for?
TTM stands for True To Me — authenticity, conviction, and quiet confidence.
How can I contact you?
You can reach us through the Contact page for any questions about your order or our products.
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